Shipping Policy

Last Updated: September 6, 2026

At The Fresh Hub (thefreshhub.store), we aim to process and deliver your orders as quickly and efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Processing times may be longer during weekends, public holidays, promotional events, or periods of high order volume.

Delivery Times

Typical estimated delivery times are:

• Standard Shipping: 5–12 business days
• Express Shipping: 2–5 business days, where available

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be displayed at checkout on thefreshhub.store before you complete your purchase.

Order Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

Delayed or Lost Orders

If your order appears to be delayed, please contact The Fresh Hub through thefreshhub.store so we can help investigate the shipment.

Delays may occur because of customs, weather, carrier issues, public holidays, incorrect addresses, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error before your order has shipped, contact us immediately through thefreshhub.store. We will try to update the address where possible.

International Orders

International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Where applicable, these charges may be the customer's responsibility.

Contact Us

For shipping questions or order assistance, please contact The Fresh Hub through thefreshhub.store.